News Releases

Nevada Power Issues Consumer Alert to Customers

Sep 22, 2003

Nevada Power
Contact: Sonya Headen
Phone: (702) 367-5222

For Immediate Release

Nevada Power Company has learned that a person or persons representing themselves as employees of the Company are calling customers and threatening to disconnect power if a credit card payment is not made over the phone immediately. Nevada Powerdoes notcall customers and solicit payments. If customers receive a call asking for a payment, they should refuse and call Nevada Power at 367-5555 if they have additional questions.

Customers who may be at risk of having their power disconnected because of nonpayment will as always, receive a 48-hour notice via U.S. Mail.

Nevada Power does offer several convenient ways customers can pay their power bill.

  • 24-hour customer phone service
  • Convenient drive-thru customer service
  • Drop Boxes and Bill Payment Terminals
  • Ready Pay (network of close to 70 payment locations throughout southern Nevada)
  • Electric Check
  • Equal Payment Plan
  • Select Your Due Date
  • In addition, Nevada Power requires field employees and contractors to wear identification badges at all times. Anyone claiming to be a Nevada Power employee will be happy to present a badge and employee number when contacting customers in the field. Employees are never authorized to receive payment in the field.