Nevada Power
Contact: Sonya Headen
Phone: (702) 367-5222

For Immediate Release

Nevada Power Company has learned that a person or persons representing themselves as employees of the Company are calling customers and threatening to disconnect power if a credit card payment is not made over the phone immediately. Nevada Powerdoes notcall customers and solicit payments. If customers receive a call asking for a payment, they should refuse and call Nevada Power at 367-5555 if they have additional questions.

Customers who may be at risk of having their power disconnected because of nonpayment will as always, receive a 48-hour notice via U.S. Mail.

Nevada Power does offer several convenient ways customers can pay their power bill.

24-hour customer phone service

Convenient drive-thru customer service

Drop Boxes and Bill Payment Terminals

Ready Pay (network of close to 70 payment locations throughout southern Nevada)

Electric Check

Equal Payment Plan

Select Your Due Date

In addition, Nevada Power requires field employees and contractors to wear identification badges at all times. Anyone claiming to be a Nevada Power employee will be happy to present a badge and employee number when contacting customers in the field. Employees are never authorized to receive payment in the field.

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