News Releases
Nevada Power Issues Consumer Alert to Customers
Sep 22, 2003
9:00pm
Nevada Power
Contact: Sonya Headen
Phone: (702) 367-5222
For Immediate Release
Nevada Power Company has learned that a person or persons representing themselves as employees of the Company are calling customers and threatening to disconnect power if a credit card payment is not made over the phone immediately. Nevada Powerdoes notcall customers and solicit payments. If customers receive a call asking for a payment, they should refuse and call Nevada Power at 367-5555 if they have additional questions.24-hour customer phone service Convenient drive-thru customer service Drop Boxes and Bill Payment Terminals Ready Pay (network of close to 70 payment locations throughout southern Nevada) Electric Check Equal Payment Plan Select Your Due Date ###
Contact: Sonya Headen
Phone: (702) 367-5222
For Immediate Release
Nevada Power Company has learned that a person or persons representing themselves as employees of the Company are calling customers and threatening to disconnect power if a credit card payment is not made over the phone immediately. Nevada Powerdoes notcall customers and solicit payments. If customers receive a call asking for a payment, they should refuse and call Nevada Power at 367-5555 if they have additional questions.
Customers who may be at risk of having their power disconnected because of nonpayment will as always, receive a 48-hour notice via U.S. Mail.
Nevada Power does offer several convenient ways customers can pay their power bill.
In addition, Nevada Power requires field employees and contractors to wear identification badges at all times. Anyone claiming to be a Nevada Power employee will be happy to present a badge and employee number when contacting customers in the field. Employees are never authorized to receive payment in the field.