News Releases


Jul 14, 2004

Nevada Power
Contact: Edgar Patino
Phone: (702) 367-5241

For Immediate Release

Nevada Power has learned that a person or persons representing themselves as employees of the Company are calling customers and threatening to disconnect power if a credit card payment is not made over the phone immediately. Nevada PowerDOES NOTcall customers and solicit payments. If customers receive a call asking for a payment, they should refuse and call the Nevada Power Fraud Unit at 227-2359 if they have additional questions.

Customers who may be at risk of having their power disconnected because of nonpayment will as always, receive a 48-hour notice via U.S. Mail.

Nevada Power does offerseveral convenient wayscustomers can pay their power bill.

In addition, Nevada Power requires field employees and contractors to wear identification badges at all times. Anyone claiming to be a Nevada Power employee will be happy to present a badge and employee number when contacting customers in the field. Employees are never authorized to receive payment in the field.