Nevada Power
Contact: Edgar Patino
Phone: (702) 367-5241

For Immediate Release

Nevada Power has learned that a person or persons representing themselves as employees of the Company are calling customers and threatening to disconnect power if a credit card payment is not made over the phone immediately. Nevada PowerDOES NOTcall customers and solicit payments. If customers receive a call asking for a payment, they should refuse and call the Nevada Power Fraud Unit at 227-2359 if they have additional questions.

Customers who may be at risk of having their power disconnected because of nonpayment will as always, receive a 48-hour notice via U.S. Mail.

Nevada Power does offerseveral convenient wayscustomers can pay their power bill.

• 24-hour customer phone service
• Convenient drive-thru customer service
• Drop Boxes and Bill Payment Terminals
• Online Pay
• Shop&Pay (network of more than 100 payment locations throughout southern Nevada)
• Electric Check
• Equal Payment
• Select Your Due Date

In addition, Nevada Power requires field employees and contractors to wear identification badges at all times. Anyone claiming to be a Nevada Power employee will be happy to present a badge and employee number when contacting customers in the field. Employees are never authorized to receive payment in the field.

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